Frequently Asked Questions
Everything you need to know about our organic products and services.
Are all Organic Tattva products certified organic?
Yes, all our products are 100% certified organic by leading international and domestic bodies like USDA Organic, India Organic, and Jaivik Bharat, ensuring no synthetic pesticides or fertilizers are used.
How do you ensure the quality of your food items?
We follow a rigorous farm-to-fork process that includes sourcing from sustainable farms, strict quality control tests at every stage, and chemical-free processing to maintain natural nutrients and flavor.
What is the typical shipping timeline for orders?
Orders are typically processed within 24-48 hours. Depending on your location, you can expect delivery within 3 to 7 business days.
Do you offer returns or refunds on food products?
Due to the perishable nature of food, we only accept returns if the product is damaged, expired, or incorrect upon arrival. Please contact our support within 48 hours of delivery for a resolution.
What payment methods do you accept?
We accept a variety of payment options including all major credit and debit cards, UPI, net banking, and popular digital wallets.
Are your packaging materials eco-friendly?
We are committed to sustainability and are actively transitioning to recyclable and biodegradable packaging materials to reduce our environmental footprint.